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Right of Withdrawal

General Terms and Conditions of the Company HeidelBÄR Games GmbH


§1 Validity vis-à-vis entrepreneurs and definitions of terms

(1) The following General Terms and Conditions shall apply to all deliveries between us and a consumer in the version valid at the time of the order.

A consumer is any natural person who concludes a legal transaction for purposes which cannot predominantly be attributed to either his commercial or his self-employed professional activity (§ 13 BGB). 


§2 Conclusion of a contract, storage of the contract text

(1) The following provisions on the conclusion of a contract apply to orders placed via our internet shop https://heidelbaer.de .

(2) In the case of the conclusion of a contract, the contract is concluded with

HeidelBÄR Games GmbH
Heiko Eller-Bilz
Hauptstrasse 107
D-63897 Miltenberg
Register number HRB 14980
Register Court FA Aschaffenburg

(3) The presentation of the goods in our Internet shop does not constitute a legally binding contractual offer on our part, but is only a non-binding invitation to the consumer to order goods. By ordering the desired goods, the consumer submits a binding offer to conclude a sales contract.

(4) Upon receipt of an order in our Internet shop, the following regulations shall apply: The consumer submits a binding contractual offer by successfully completing the order procedure provided for in our Internet shop.

The order takes place in the following steps:

1) Selection of the desired goods
2) Confirm by clicking on the buttons "Order". 
3) Checking the information in the shopping cart
4) Press the button "Checkout". 
5) Login to the internet shop after registration and entry of the login details (e-mail address and password). 
6) Re-examination or correction of the data entered.
7) Binding dispatch of the order by clicking on the button "order for a fee" or "buy".

Before the binding dispatch of the order, the consumer can return to the website on which the customer's details are recorded and correct input errors or cancel the order process by closing the Internet browser by pressing the "Back" button contained in the Internet browser used by him after checking his details. We confirm the receipt of the order immediately by an automatically generated e-mail ("order confirmation"). With this we accept your offer. 

(5) Storage of the contract text with orders over our Internet shop: We store the contract text and send you the order data and our AGB by E-Mail. You can also view the general terms and conditions at any time at https://shop.heidelbaer.de/AGB/ You can view your past orders in our customer area under My Account --> Order History.


§3 Prices, shipping costs, payment, due date

(1) The indicated prices include the legal value added tax and other price components. Any shipping costs shall be added.

(2) The consumer has the option of direct debit, PayPal, credit card.


§4 Delivery

(1) Unless we have clearly stated otherwise in the product description, all items offered by us are immediately ready for dispatch. The delivery takes place here at the latest within 5 working days. In case of payment in advance, the delivery period begins on the day following the payment order to the bank commissioned with the transfer and, in case of all other payment methods, on the day following the conclusion of the contract. If the deadline falls on a Saturday, Sunday or public holiday at the place of delivery, the deadline shall end on the next working day. 

(2) The risk of accidental loss and accidental deterioration of the goods sold shall not pass to the Buyer until the goods are handed over to the Buyer, even in the case of sale by delivery to destination.  


§5 Retention of title

We reserve title to the goods until the purchase price has been paid in full. 

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§6 Right of withdrawal of the customer as a consumer:

Right of withdrawal for consumers

Consumers are entitled to a right of revocation in accordance with the following provision, whereby a consumer is any natural person who concludes a legal transaction for purposes which can predominantly be attributed neither to his commercial nor his self-employed professional activity: 


Right of Withdrawal

You have the right to revoke this contract within fourteen days without giving reasons.

The withdrawal period shall be fourteen days from the date on which you or a third party other than the carrier designated by you took possession of the goods.


In order to exercise your right of revocation, you must inform

HeidelBÄR Games GmbH

Heiko Eller-Bilz

Main street 107

D-63897 Miltenberg

E-mail info@heidelbaer.de

by means of a clear statement (e.g. a letter or e-mail) of your decision to revoke this Agreement. You can use the attached sample revocation form, which is not mandatory.


Consequences of revocation

If you revoke this Agreement, we shall reimburse you immediately and no later than fourteen days from the date on which we received notice of your revocation of this Agreement for all payments we have received from you, including delivery charges (other than additional charges arising from your choice of a method of delivery other than the cheapest standard delivery offered by us). We will use the same means of payment used by you in the original transaction for such refund, unless expressly agreed otherwise with you and in no event will you be charged for such refund.

We may refuse to refund until we have received the Goods back or until you have provided evidence that you have returned the Goods, whichever is earlier.

You must return or hand over the goods to us immediately and in any event within fourteen days of the day on which you notify us of the revocation of this contract at the latest. This period shall be deemed to have been observed if you dispatch the goods before the expiry of the period of fourteen days.

You shall bear the direct costs of returning the goods.


End of the revocation instruction


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§7 revocation form

Muster-Widerrufsformular

(If you want to cancel the contract, please fill out this form and send it back.)
An :
HeidelBÄR Games GmbH
Heiko Eller-Bilz
Hauptstr. 107
D-63897 Miltenberg
E-Mail info@heidelbaer.de

I/we (*) hereby cancel the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following services (*)

_____________________________________________________

Ordered on (*)/received on (*)

__________________

Name(s) of consumer(s)

_____________________________________________________

Address of consumer(s)


_____________________________________________________

Signature of consumer(s) (only for paper communication)

__________________

date

__________________

(*) Delete as applicable.